Information We Collect
- Account Information: Full name, email address (for OTP verification), phone number, and password.
- Service Data: Booking history, preferences, and any relevant details to help us personalize your experience.
- Verification Data:
- For Clients: Government-issued ID to ensure the authenticity of your identity.
- For Service Providers: A valid government-issued ID and any applicable licenses or certificates required for their chosen services to confirm eligibility.
- Location Data: We collect your location to enable the "Nearby Me" feature, helping us match you with services that are available in your area.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the services we offer on our platform.
- Facilitate seamless and efficient bookings and transactions.
- Verify the identity of our users and service providers to ensure the safety and integrity of our platform.
- Keep you informed by sending important updates, promotional offers, and relevant communications.
- Comply with legal obligations and ensure adherence to applicable regulations, laws, and policies.
Your Rights
In accordance with the Data Privacy Act of 2012, you are entitled to the following rights regarding your personal information:
- Access and request copies of the personal data we have about you.
- Request the correction or deletion of inaccurate or unnecessary data.
- Withdraw your consent for data processing at any time, as permitted by law.
- File complaints with the National Privacy Commission (NPC) if you believe your rights have been violated.
Security Measures
We implement appropriate physical, technical, and administrative measures to safeguard your personal data. These measures include:
- Encryption of sensitive information during transmission.
- Secure storage of personal data with access restricted to authorized personnel only.
- Regular monitoring of our systems for potential security breaches.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. After this period, we will securely delete or anonymize your data.
Contact Us
If you have any questions or need assistance regarding this Privacy Policy, please don't hesitate to contact us: